We advise ...

binational couples and families, as well as migrants, on the following topics:

  • Marriage and family reunification
  • Partnership
  • Parenthood and family
  • Separation and divorce
  • Residence rights and integration in Switzerland
  • Discrimination and racism (for individuals residing or working in the Canton of Solothurn)
  • Finances
  • Contact with authorities
  • etc.

Contacting Our Services

By Phone

Phone number: 031 381 27 01 (Tue-Fri 10-12 Uhr)

Via Instant Chat

(Tue-Fri 10-12 Uhr)

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By Email

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General Questions About Online Counseling

To get initial answers to questions about our online counseling services, you can find information in our FAQ section here.

For email and chat counseling or to schedule an appointment online, registration is required. During registration, you will be prompted to choose a username and password, which can be freely selected and do not have to correspond to your real name. Your registration provides access to your counseling history. Your data is treated strictly confidentially and will not be shared with third parties. Your email address will only be used to inform you of responses or appointment arrangements.

Yes, online counseling takes place through an SSL-encrypted connection and is secure. Your inquiries and our responses can only be read by you and us. It is important to keep your username and password secure after registration.

Counseling for those affected by racism and discrimination from the Canton of Solothurn is free. All other counseling is generally subject to fees, and the exact costs depend on your personal and financial situation. Our tariff regulations can be found on our website under the respective offerings.

Yes, anonymous counseling is possible. You can register under a freely chosen username and are not required to disclose your name. Personal counseling on-site can also be anonymous.

Yes, the best way to do so is through video, email, or chat counseling. When registering for online counseling, please indicate the canton that could be relevant to your question instead of the residential canton (e.g., the residential canton of your partner in Switzerland, etc.). Telephone hotline counseling is only possible from a phone line in Switzerland.